What should I do if I’m having issues with my VPN connection?

Created by Stronger Apps, Modified on Mon, 14 Apr at 9:08 AM by Stronger Apps

If you're having trouble connecting to the VPN, try the following steps:

  1. Check your internet connection: Ensure you're connected to Wi-Fi or mobile data.

  2. Switch server location: Sometimes a specific server may be down or too slow. Try connecting to a different server.

  3. Reboot the app: Close and reopen the app to refresh the connection.

  4. Restart your device: Restarting your phone can often fix minor connectivity issues.

  5. Disable other VPNs or proxies: If you're using another VPN or proxy app, disable it to avoid conflicts.

  6. Contact support: If the issue persists, reach out to customer support for further assistance.

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